Saturday, January 27, 2007

NBTA

When you are training your team on lean or six sigma tools, presenting results to the project sponsor, or just about any other time you are presenting anything to anyone in your organization put this in the back of your mind - NBTA - "No Booty to Audience."

If you are not facing the audience when you are presenting, you can't manage the crowd. You'll miss when a team member rolls their eyes - maybe that team member needs a "sidebar" moment. You'll miss when your boss has a big frown on his face - maybe due to a comment that just needs a little more explanation. You might even miss some encouraging non-verbal feedback that let's you know your team is 100% with you.

If your booty is toward the audience rather than your eyes toward the audience, you may being missing something.