I had a guy in class a couple of weeks ago that used the old "if it ain't broke, don't fix it" line in response to talking about change and kaizen events. My answer was that if you don't improve, you are settling for what you have.
Everyone in your company knows of changes that are needed to improve. Better build times, better delivery, better prices, etc., are continually pushed for by customers. Just because something "ain't broke" doesn't mean you don't have to fix it anyway in a competitive, global market. If you don't fix it, you are settling.
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